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I. Introduction

Welcome to GENFIVE! This Privacy Policy governs the collection, use, and disclosure of personal information we receive from users of our website www.genfive.io (the “Website”). The purpose of this Privacy Policy is to inform you about the types of information we collect, how we use it, and your rights regarding your personal data.

By accessing or using the Website, you agree to the terms and conditions of this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our Website.



II. Information Collection

A. Types of information collected:

  1. Personal information: We may collect personal information such as your name, email address, and any other information you voluntarily provide to us.
  2. Non-personal information: We may collect non-personal information, including but not limited to cookies, IP addresses, browser information, and usage data.

B. Methods of collection:

We may collect information from you through various methods, including when you directly provide it to us or automatically through the use of cookies and other tracking technologies.

C. Purpose of collecting information:

We collect personal information for the following purposes:

  1. To communicate with you and respond to your inquiries.
  2. To provide and improve our services.
  3. To personalize your experience on our Website.
  4. To send you promotional materials and updates with your consent.

D. Legal basis for processing personal data:

Our legal basis for processing personal data is consent.

E. Retention period:

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.



III. Use of Information


A. How collected information is used:

We may use the information we collect for the following purposes:

  1. To provide and maintain the Website.
  2. To personalize your experience and improve customer service.
  3. To respond to your inquiries and communicate with you.
  4. To send periodic emails or newsletters with your consent.
  5. To analyze and understand how users interact with our Website.

B. Sharing of information with third parties:

We may share your personal information with trusted third parties who assist us in operating our Website, conducting our business, or providing services to you. These third parties are obligated to keep your information confidential and use it only for the purposes we specify.

C. Purpose and legal basis for sharing information:

We share your personal information with third parties for the following purposes:

  1. To provide services or perform tasks on our behalf.
  2. To comply with legal obligations or respond to lawful requests.
  3. To protect our rights, property, or safety, as well as the rights, property, or safety of others.

D. Use of information for marketing and promotional purposes:

With your consent, we may use your personal information to send you promotional materials, updates, or newsletters about our products or services. You can opt out of receiving such communications at any time.

E. User’s rights regarding their personal data:

You have the right to access, rectify, delete, or restrict the processing of your personal data. You may also have the right to object to the processing or data portability. To exercise these rights, please contact us using the information provided in Section X.




IV. Data Security


A. Measures taken to protect collected information:

We implement appropriate technical and organizational security measures to safeguard your personal information and protect it against unauthorized access, alteration, disclosure, or destruction.

B. Encryption, access controls, and data storage practices:

We use industry-standard encryption protocols to protect data transmission. Access to your personal information is limited to authorized personnel who have a legitimate need to access it. We store personal information on secure servers or with trusted third-party service providers who also implement appropriate security measures.

C. Procedures in the event of a data breach or security incident:

In the event of a data breach or security incident, we will take prompt action to mitigate the impact, investigate the incident, and notify you and any relevant authorities as required by applicable laws.

D. User responsibilities for maintaining the security of their accounts:

You are responsible for maintaining the confidentiality of any login credentials or account information associated with your use of the Website. Please notify us immediately of any unauthorized use or suspected breach of security.



V. Cookies and Similar Technologies


A. Explanation of cookies and their purpose:

Cookies are small text files stored on your device by your web browser. They serve various purposes, such as enabling certain website features, providing analytics, and improving user experience.

B. Types of cookies used:

We may use essential cookies, functional cookies, analytical cookies, or other similar technologies to enhance your browsing experience and collect information about how you use our Website.

C. Third-party cookies and their purposes:

We may allow certain third parties to place cookies on your device to provide advertising, analytics, or other services. These cookies are subject to the third parties’ respective privacy policies.

D. User consent and preferences for cookies:

By using our Website, you consent to the placement of cookies on your device. You may adjust your browser settings or use other mechanisms to manage or delete cookies. Please note that disabling cookies may affect your experience on our Website.

E. Information on how to manage and delete cookies:

For more information on how to manage cookies, please refer to your browser’s documentation or visit www.allaboutcookies.org/manage-cookies/.


VI. User Rights



A. Explanation of user rights regarding their personal data:

As a user, you have the following rights regarding your personal data:

  1. Right to access: You have the right to request access to the personal data we hold about you.
  2. Right to rectification: You have the right to request the correction of inaccurate or incomplete personal data.
  3. Right to erasure: You have the right to request the deletion of your personal data under certain circumstances.
  4. Right to restrict processing: You have the right to request the restriction of processing your personal data under certain circumstances.
  5. Right to object: You have the right to object to the processing of your personal data under certain circumstances.
  6. Right to data portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit it to another data controller.

B. Procedures for exercising user rights:

To exercise your rights or submit any requests regarding your personal data, please contact us using the contact information provided in Section X. We will respond to your request within the time frame required by applicable law.


VII. External Links



A. Disclaimer regarding external links to third-party websites:

Our Website may contain links to external websites or services that are not operated or controlled by us. Please note that we are not responsible for the content or practices of those websites. This Privacy Policy applies solely to information collected by our Website.

B. Limitations of responsibility for the content and practices of external sites:

We encourage you to review the privacy policies and practices of any third-party websites you visit.


VIII. Children’s Privacy



A. Statement regarding the collection of personal data from children:

Our Website is not directed to children under the age of 18 without parental consent. We do not knowingly collect personal information from children. If you believe that we may have collected personal information from a child without appropriate consent, please contact us immediately.


IX. Changes to the Privacy Policy



A. Notification of changes to the privacy policy:

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last updated” date at the beginning of this policy will be revised accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your personal information.

B. Effective date of the policy:

This Privacy Policy is effective as of June 1, 2023.


X. Contact Information



If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Email: info@genfive.io

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